Account Manager
Under general supervision, manage the relationship with existing accounts. Responsible for managing a book of business for existing accounts and generating revenue on assigned accounts. Serve as the primary interface for all products and services and create demand for the organization's products and services.
Review accounts, sell new business to existing accounts and convert accounts to a higher level. May also be responsible for new account installation.
Create demand for the organization's products and services by working with National & Regional accounts.
Build and maintain sales territory of smaller accounts, located in secondary & tertiary markets focusing on sales and customer relationships.
Conduct regular status and strategy meetings with the customers to understand their needs and link them to the organization's product/service strategies.
Coordinate sales forecasts with internal team. Manage co-op accruals and set-up new customers into company's systems.
Create new products to sell to our existing and new customers.
Increase the revenue spend per account.
Required Experience:
- Ability to present on and be knowledgeable of multiple product lines.
- Ability to work with minimal supervision in a detail-focused, results-oriented environment.
- Strong written and verbal communication skills.
- Must be people-oriented with strong interpersonal skills.
- Strong customer service focus.
- Ability to deal with difficult situations in a positive manner; skilled in problem-solving techniques.
- Candidates must be able to function productively within a fast-paced, multi-tasking, entrepreneurial environment; Proven ability to manage full life-cycle projects and bring projects in on time.
- Computer proficient with MS Excel, Word, and Outlook.
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.